Here is a new update: The Mod Team finally responded as shown below. However, there are now 2 new problems…another delay by requesting information already provided and being lied to. As you will note in paragraph 2 of the ModTeam’s reply, I’m being...
@Lieux How about giving Uceckpa the straight goods on Mod Team response time. You said "Be patient waiting time is few hours to 2 days." A random viewing of recent posts to the community shows numerous accounts of customers waiting 3,4,5 and 6 days a...
Fellow "Public Mobilians" we could go on forever with the symantics of our "rights" regarding account payment. In my original post I clearly stated the I use AutoPay. That gives Public Mobile authorization to automatically charge my credit card for p...
Not to split hairs, but I should have been more specific. Below is the actual text from the CRTC website where wireless service is clearly mentioned. I have taken the liberty of highlighting the appropriate text. "Do you pay before you use your wirel...
@GinYVR Thanks for the information. The CRTC Wireless Code states that for prepaid cellular customers they have the right "to a minimum grace period of seven calendar days in order to “top up” and retain your prepaid balance." This being the case, N...