Hi @phonemancan Just following up on the case, issue has been resolved, appreciate your feedback. We will cascade the information over our payment team and see how we can improve our internal processes. Thanks for your time and patience, have a gre...
Hey @PopeCanada Thanks for being part of our Public Mobile Community. In case you have any further question regarding this situation, you can reach us through private message , and we will be more than glad to help you. Best regards, MonicaPublic M...
Hey @449287! Thanks for reaching us, we are really sorry to read about that inconvenience, and we know how important is for you to have your service active. We would like to take a further look in your account to see what happened with that, you can ...
Hey @MrMarc, We hope you’re day is going good so far. Thanks for trying to be part of our great family. We will be glad to assist you, and have a look at you profile, to identify why activation can not be completed. We will appreciate, if you could...
Hi SteveU! Thank you so much for reaching us and bringing this issue to our attention. You can send us a private message providing us with more details about the situation. Kind regards, MonicaPublic Mobile Community Moderator