I had the same experience with the Self-Service Acct when I first got started with Public Mobile back in December. I submitted a ticket, posted issue to the community, once they got it fixed everything else went smoothly (AutoPay Setup and Porting ph...
Porting Phone# from Bell to PM went even smoother than I expected. Used Self-Serve, after entering Old acct# / PIN/ authname it took the info and displayed screen "Phone Number Change Successful" At this point the actual porting had not taken place, ...
One more question about Porting a phone # from another provider, there is a 'PIN:' field in the porting screen of Self-Serve. I am assuming this is the PIN number for my Bell voicemail? I will be porting from Bell, and other than voicemail I don't ha...
Auto Payment went through like it was supposed to (as far as I can tell). Checked that I Still have pnone/Data service on my phone, and according to summary screen I was properly switched from the 30-day play to the 90-day plan (I saw that some peopl...