Hi there, Anyone else had issues with CS agents while trying to resolve a service issue? I think I've been ghosted mid way through attempting to resolve an issue. Ugh!!!
Ive been a PM customer since 2018... Phone/plan has always worked well.. yesterday although the phone is working I do not have any data access.. I am on auto payment so that shouldn't be the problem. When I log into my account it is like I do not ha...
Well she didn't actually. it's now been passed onto an internal team who will contact me in 24-48 hours. NOPE. How do I cancel my accounts (3). My family has been with PM for over 7 years. This is the last straw. I can not log into my account ...
I lost all data capabilities 2 days ago, however cell service still working. Can't log into my account even with numerous pw changes, still says em and pw do not match. My account is on auto renewal with was paid on April 26. I have only used 1/...
Im currently in an open private message chat with a cs agent. for over 90 min. And have been dealing with this issue since yesterday.. Not acceptable. The response time between msg's is ridiculous.
