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jdosso · 01-09-2022

I am in charge of my mother's account and recently her credit card expired so her automatic payment didn't work and her account was suspended. I updated her credit card info and made a payment but the plan has not re-activated. It says a payment has ...

jdosso · 11-23-2019

I just activated a acatel goflip phone for my mother 24 hours ago and ported over the number from Rogers. The phone can call out but cannot receive calls. I have powered off and also removed the SIM card and put it in again but it hasn't remedied the...

jdosso · 01-23-2022

Thanks everyone for your help. I ended up registering a different credit card and for some reason it accepted a payment from it and the account was re-activated.

jdosso · 01-22-2022

In addition to my previous description I'd like to add that when I initially tried to make a payment it allowed me to, and the account remained suspended. Since then I have tried again to make more payments after re-booting the phone to see if that h...

jdosso · 01-22-2022

Thanks for your replies. I've tried everything suggested and the problem persists! Any other suggestions?

jdosso · 11-30-2018

I'm new to the community so forgive me if I am not following the protocol exactly by jumping in on this conversation. I have the exact same problem with my iphoneSE data not working. There isn't the option in settings to reset anything other than th...

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account suspended but I've paid and reactivated

can't receive calls

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