there is another post from PM noting that they start contacting people who have issues. https://productioncommunity.publicmobile.ca/t5/Announcements/Number-Transfer-Troubleshooting-Steps/td-p/1406987
Did you use web to purchase and move to apps to activate?You can send an email to PM via this link, hope it helps~https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437