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I have recently joined Public, and everything is good except I am unable to make a call to or receive a call from my daughter on another network. I can text her and receive texts, we just can't call each other. The call call just doesn't connect. She...

When creating my account I by accident chose a new number on Public Mobile instead of the transfer of my old number.  (I did things in the wrong order) How to I cancel this new number and get my old number?  Do I have to get a new SIM?