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MichelleCwintal

Hi everyone,My iPhone 15 Pro Max was stolen while traveling (Tulum, Mexico). My Public Mobile service is eSIM only (no physical SIM). Since the theft, I’ve received unauthorized password reset attempts (e.g., Instagram), so I’m worried someone is try...

MichelleCwintal

Thank you for the link and guidance. I have already marked my iPhone as lost/stolen in the Find My iPhone app. Unfortunately, the thief has completely turned off data, so the device cannot be located.However, my phone number still rings, and I am sti...

MichelleCwintal

Hi,I sent the requested account details earlier but haven’t heard back yet. I’m quite concerned because last night around 4 AM, someone tried (unsuccessfully) to reset my Instagram password. I’m worried the thief may be trying to access my accounts v...

MichelleCwintal

I can't open this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenote. I see a Page Not Found error.

MichelleCwintal

Thanks for the suggestion @slusagm . I’ve tried Didn’t receive code / Resend code, but there is no “Send email” option showing for me, and I still can’t log in. Since the phone (eSIM-only) was stolen, I’ve messaged CS_Agent directly and will watch m...

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Stolen iPhone (eSIM) — need to suspend line + block eSIM re-issue / SIM swap / port-out ASAP

Re: Stolen iPhone (eSIM) — need to suspend line + block eSIM re-issue / SIM swap / port-out ASAP

Re: Stolen iPhone (eSIM) — need to suspend line + block eSIM re-issue / SIM swap / port-out ASAP

Re: Stolen iPhone (eSIM) — need to suspend line + block eSIM re-issue / SIM swap / port-out ASAP

Re: Stolen iPhone (eSIM) — need to suspend line + block eSIM re-issue / SIM swap / port-out ASAP