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JeanCT · 03-23-2019

Hi,Now that there is no longer a call centrer, it seems like I'm not able to pay my service. I tried to go on my self-serve account but I forget my password, but when i try to reset it this is what I see: ForgotPassword/OldPasswordNotValidContactAdmi...

JeanCT · 10-10-2018

Hi, I just lost my phone and obivously my sim card, what should I do as the website is not currently working? Also, how could I order another phone and a sim card while keeping the same number? I have to pay my phone on October 10th, 2018, what shou...

JeanCT · 03-23-2019

Yes you are right... So from previous messages it seemed like *611 was still working so I gave it another try and it worked. Thank you for your answers everybody !

JeanCT · 03-23-2019

thank you very much @sunflowershine you made everything clearer!

JeanCT · 03-23-2019

Thank you for your answer, but what is voucher and moderator_team ? Also, I tried paying using 611 like I always do but it didnt work.

JeanCT · 10-10-2018

Awesome thank you, everyone !!

JeanCT · 10-10-2018

Thank you!! However, will I also able to get a new phone at whichever location I choose and more importantly keep the same phone number ?

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