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FoxmanFX · 04-04-2020

My son, who's phone I am paying for, just contacted me over chat and told me that his phone has no cell service. I tried to log into my account that I have for him and it gives me an error:ForgotPassword/LoginUnsuccessfulUser_LoginDisabledI cannot re...

FoxmanFX · 10-04-2018

So. I just signed up yesterday (Oct 3). I was at the Moblie Shop at Superstore in AB. I asked for the $40 plan for 4.5 gigs at 3G data. I asked if I could get phone calls from the US. I was told that I had unlimited incoming calls including from the ...

FoxmanFX · 04-04-2020

Called my son's number it goes to voicemailGot ahold of Mods and validated my info and waiting to hear backConcerned that it was sim jacked, which is hilarious because its my kids number and he has no accounts associated with that number. No credit c...

FoxmanFX · 04-04-2020

I cannot use the ticketing system as the account appears to be disabled. I will have my son call 611. I will message the moderator team.

FoxmanFX · 10-05-2018

Had US friend call again - went to voicemail. Removed SIM card, reinserted. Booted phone (Pixel 1 XL). Rebooted phone. US friend called again, went through. Issue solved. Thank you all for confirming that the US *can* call for me.Cheers!

FoxmanFX · 10-04-2018

@Dunkman US text in and out fine. Data in and out fine. Was with telus through a work account previously. Incoming and outgoing CDN calls are fine as are text.

FoxmanFX · 10-04-2018

@Anonymous So here is my issue: I have a US friend who has been trying to call me and every single call gets redirected to voicemail. It never rings at this end. Never had that problem before moving to this new plan.

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Account Disabled NEED HELP!!!!

Changing Plan Issues / US Calling

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