there might be some reasons:You changed your plan: If you switched to a new plan in the middle of your billing cycle and selected "Change Now" instead of "Change at Next Renewal," you are charged immediately for the new plan on top of what you alread...
Because Public Mobile and Koodo are both owned by TELUS, there are two distinct ways to switch your service, depending on whether you want a monthly Postpaid plan or a Prepaid plan.Option 1: Fast Switch (To Koodo Postpaid)If you are moving to a month...
If you need your previous provider's account number (to transfer your number into Public Mobile):On your bill: Check the top corner of your most recent paper or digital bill from your old provider.Online portal or app: Log into your previous provider...