Im dealing with the same thing, all i keep getting is try restarting and resetting over and over again from all the community people. Absolutely no real customer service. If i were you id jump ship, im planningto as well
This is what Im talking about, relying on other customers who dont have access to the backend, and not being able to contact anyone with backend privileges is ridiculous. You better hope you never have an issue with public because the odds of it bein...