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Sorry, I requested my credit card provider, not CIBC, to arrange for refund of the duplicate charge. Tried pwd reset again unsuccessfully.It’s a vicious circle: I can’t sign on to my account to see what’s wrong, also *611 asks us to go to self serve ...

I was charged twice for an add-on a few weeks ago and requested CIBC Costco to ask Public Mobile for a refund of the duplicate charge. Btw, my account is topped up automatically every month.why would Telus deactivate my account for no reason?Getting ...

I have the same problem as GCD (Good Citizen) and I’ve spent the whole afternoon trying unsuccessfully to reset my pwd. same error message. unable to call from my cell phone unable to receive calls or text messages *611 does not workAbsolutely frustr...