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Thanks for the offer.  I've done it twice,  so should be good! 

Never thought of that.  I've asked the agent if a 4g phone that doesn't have 5g would work on the Public Mobile system.  We're using Rogers on it now.

Trying to set up a new account.  We didn't realize his phone wouldn't like it! It is reasonably old!

Thanks for asking,  but it looks like hubby's phone is too old! Just need to get our money back until he replaces it later this year. I used the link and have a message out to customer service at last. Really appreciate all you guys replying so quick...