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I had sufficient sum at the account. The problem was this balance was not connected to the account activation. Payment due is 0, but account not active. Finally, I put another 5 to the account and everything cleared. Now, it works.

Sorry, what do you mean REPORT LOST/FOUND. Is there an option in My account?

I have no service at all. When I try to pay again the balance due system doesn't allow since it's 0. Ridiculous.

Thank you. Will wait for moderators actions.

No, phone doesnt work. Plan is not active. Due date was yesterday. I paid. Today nothing changed. Balance shows 25. And plan shows expired.