Am trying to submit ticket regarding Public Mobile taken a double payment. Have had no luck with Chatbot. Anyone out there offer any help in sending a support ticket regarding refund.
I've tried this link but didn't get any where with the issue. Kept telling me to sign into my account, which I already was, and get the following info:And none of it worked but only brought me back to the ITIA Chatbot.
I find with the overpayment being put on my account as a credit towards next bill but I can't see the double payment on my account. It only shows up on my credit card statement.
