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expiredyogurt · 06-01-2019

hi all, I will be travelling abroad for a year for school in another country and I am wondering if there is a way I can suspend my number so I don't burn unnecessary money while I am away but I want to retain my number when I come back. Is cancellin...

expiredyogurt · 11-11-2018

I have auto renew turned on for my monthly plan of $40 for 4.5gb. I updated my plan to $45 for 6gb and selected the option to renew to that plan on the next renewal. The day came for my my auto renew but it didn’t renew my plan and my service got cu...

expiredyogurt · 08-18-2018

So I recently migrated to PM and the amount of stress this causes me is kind of ridiculous. I have the $40/4.5GB plan which includes unlimited canada wide talk but when I called sony's 1300 number for an issue with my account, I got greeted by an au...

expiredyogurt · 08-15-2018

So I was one of the peple who ported from Koodo to PM. The form says to pick a new number then call to get my number ported because I was with Koodo originally. The minute I hit submit on the form, my koodo sim stopped working and I received an emai...

expiredyogurt · 11-11-2018

I guess I have to send a PM to the mods as usual. It was really weird for me because it did not renew my plan on the day of renewal and on top of that, it suspended my number and render it useless. I definitely think the issue lies with the system bu...

expiredyogurt · 11-11-2018

Yes it is. After I made the payment manually it’s working now and on the new plan but I got charged double for some reason so my issue is more on the billing error than the service.

expiredyogurt · 11-11-2018

Same issue with me. My plan was not renewed and it said it was inactive and I can’t call text or use data. I manually reload on the website with my computer and I got charged 70$ for a 45$ plan. Something is not right. I have to open my own thread fo...

expiredyogurt · 08-18-2018

i made the call with my mac by copy and pasting it but it didnt went through. I ended up just chatting sony support for my issue. anyway, I think your answer makes the most sense so it's selected as the solutions.

expiredyogurt · 08-15-2018

sigh, this is what I am afraid of. At least I got a second opinion from you guys. I'll just have to wait for the mod's confirmation tomorrow then. Selecting your post as answer. Thanks for the collective information =D

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vacation mode / travelling abraod

Double charge for a change of plan?

can't make a call out due to not having "talk"

Porting my number from koodo to PM, clarification needed

Re: Double charge for a change of plan?

Re: account being suspended

Re: account being suspended

Re: can't make a call out due to not having "talk"

Re: Porting my number from koodo to PM, clarification needed