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Jay1111 · 01-23-2026

Hello,I’m currently an existing Public Mobile customer on the $29/month US & Canada 10GB plan. I recently noticed the promotion offering 60GB with US, Mexico, and Canada coverage for $20/month, and I was very interested in this plan. I understand tha...

Jay1111 · 03-05-2025

I signed up for a plan using my daughter's referral code last night as my family members are all using Public Mobile. However, I had issues installing the eSIM and had to purchase a physical SIM from a Telus store for $10. I have a couple of concern...

Jay1111 · 03-04-2025

I purchased public mobile plan last night and tried to install esim,but it was not working. I bought a physical sim to install it..but I don't know how I can transfer my original phone no.. keep sending a code to my phone no which is not active.Is th...

Jay1111 · 03-04-2025

I tried to install esim but it's not working. So I came to purchase the physical sim but to access my account, it only let's me send a text message to my phone number which is not working. How do I replace my sim card?

Jay1111 · 03-05-2025

I was using an eSIM from the previous provider in Canada before traveling to Korea. While in Korea, I purchased another eSIM. However, when I returned to Canada, my original eSIM stopped working completely.Despite multiple attempts to fix the issue, ...

Jay1111 · 03-04-2025

Hey,I am not able to login to the account because of 2FA. First authentication is via email and second one is via text sms which I am not able to skip it because the sim card is not working. Can you please go through my account and change the sim num...

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Issue with eSim installation & Account access

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Sim card activation issues

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