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Pattie1
Good Citizen / Bon Citoyen
since
01-03-2025
01-04-2025
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About Pattie1
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How to contact support
01-03-2025
My son is locked out of his account and I have no way to get help for him. How do I contact support?
Re: How to contact support
01-03-2025
He’s been trying that for about 10hours! I did hear back from CS so hopefully that will lead to a solution!
Re: How to contact support
01-03-2025
He was trying to set up his account on a new (used) phone and must have entered the password incorrectly. He then had to reset the password and since then has been locked out each time he tries to log on.
Re: How to contact support
01-03-2025
Are they fairly fast at replying? Just wondering how long a wait it might be (days? Hours?). Thanks!!
Re: How to contact support
01-03-2025
Thank you! I couldn’t get the address to send to so you and others have really helped. Much appreciated!
Re: How to contact support
01-03-2025
Thank you! I couldn’t get the address to send to so you and others have really helped. Much appreciated!
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