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Shaevitha · 10-21-2025

Hello, I got a text from Public Mobile on April 11 saying that they are making upgrades to the network, which may impact the voice connectivity. They said this will start on April 15. Since then, whenever I make/receive calls, nobody can hear me, or ...

Shaevitha · 12-30-2024

Hi, I am trying to set up my new Sim with Public and I am assuming I missed a step when trying to activate it because I mistakenly put in the new sim when I wasn't prompted to. When I put in the new sim and when I tried to activate my account, it's s...

Shaevitha · 12-30-2024

Hello, I just got my sim from Public and I did the required steps such as cancelling my old service providers and putting in my new sim. I can make calls but I cannot receive calls(it goes straight to voicemail) and I cannot receive texts either. Is ...

Shaevitha · 10-21-2025

I see that makes sense. I have a 2020 LG Velvet. I also checked my IMEI number, and I don't think it is compatible with the network. Thanks for your help.

Shaevitha · 12-30-2024

Hello @will13am, its been over 30 minutes since I responded to the port request. Also, the payment went through for subscribing to the new plan went through. I can't move on in the activation process and it gave me a message saying to not insert sim ...

Shaevitha · 12-30-2024

Note this is for my sister's sim not mine.

Shaevitha · 12-30-2024

I cancelled my old sim(I sent YES to my old service provider) but when I put in my old sim to make sure it was cancelled, I found out that I can still make calls and send texts. I don't know if that's causing issues related to my matter.

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User Statistics

User Activity

Upgrades to Network

Trying to Set up new Sim

Unable to receive calls/texts

Re: Upgrades to Network

Re: Trying to Set up new Sim

Re: Trying to Set up new Sim

Re: Trying to Set up new Sim