The plan gets activated when you activate the sim card. There is no time limit from what I know. But if you do not get it in 2-3 weeks I would say to contact then to find out what’s going on.
They say to wait 10 business days. If you do not receive the sim card within 10 business days you can contact them via the chat function. It works but it takes some time.
I had some questions and I chatted with someone via the chat app within the app. Sometimes they are very busy and you have to wait a little bit. It's the chat with an agent option. At first there are some generic AI generated questions but you can be...
Are you able to get in touch via text with their customer service to find out what's going on ? They say if you do not get the SIM card within 10 business days I believe to contact them.
