johncross
Good Citizen / Bon Citoyen
since ‎08-28-2015

User Statistics

  • 37 Posts
  • 0 Solutions
  • 9 Bravos Given
  • 33 Bravos Received

User Activity

Hi folks, Bought a new SIM card and activated the $15 plan yesterday. Tried to port my number from Koodo Prepaid - it shows as not eligible. This was discussed in the Community previously and resolved by getting the moderators involved. I messaged th...
According to PM, multiple clients were affected two days ago when we were getting a "Sorry. We cannot complete your call. You don't have active Long distance add-on...." message. It was really annoying, we are relying on communications so much, espec...
Public Mobile needs to acknowledge the problem and announce to customers what'e being done, what ETA are they targeting, how are they going to mitigate this issue. Are they going to issue a refund for the hours they went offline? Are they going to re...
My wife's account (she is not registered in the Community) has been suspended. About a month ago she decided to upgrade my account and changed her plan. I have a screenshot proving my request was registered. Also autopay has always been activated. To...
Hi folks, I was advised to post it here though it's not an idea, but this is the place where it may catch an eye of community managers. So here is the issue: I have autopay enabled with a 90 days plan. However, on the payment day I received an SMS wi...
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