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I purchased a plan on Nov 14th, but it hasn't worked since then. I've been going around in circles trying to get this resolved. Out of pure frustration, I've deleted my Public Mobile e-sim. I need a new e-sim, but I do not want to purchase a new subs...

I am unable to send SMS texts. I can receive but cannot respond or send a new one.This has been going on since I switched to Public Mobile about 7 days ago. The porting department says everything is working and I have been on hold with them for 1 hou...