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ahosu · 11-04-2019

Hello, I just purchased an add-on that inlcudes the 500-min Canada wide long distance calls. I paid with the same credit card on file. Does this automatically apply to my current plan? Thank you for your help.

ahosu · 06-04-2018

I have recently unlocked a Samsung Galaxy Note 3, unfortunately my sim card does not work when entered in the phone. The phone is unable to connect to public mobile. I put the correct APN as well. I also checked the phones compatibility with public m...

ahosu · 06-06-2018

Thank you for all of your replies. The moderator got back to me and this is what they said, "you won't be able to use your device on our network as it was reported as lost/stolen. I suggest you refer to the retailer or the third party who sold your S...

ahosu · 06-04-2018

Thank you guys. Unfortunately the video did not work. I did send an email to the moderator.

ahosu · 06-04-2018

Yes I did go into settings and apply public mobile. It says unable to connect.

ahosu · 06-04-2018

"Your device HAS NOT been reported lost or stolen and is not currently on the national blacklist" According to that site.

ahosu · 06-04-2018

Thank you for the information. So then why cant the SIM card work? Is it because it states that phone may be stolen?

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