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Hey i wanna reload my account

Hi I’ve been trying to get into contact with any agent since yesterday, as i have to reload my phone plan with vouchers that I bought. But no one replies. Please look into it. Thanks

Its showing security issue for some reason. The app and even online, i cant get into my account. I paid today for my subscription and when I went back to the app, it was okay for an hour everything was working but after that, the app is asking me to ...