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terttu · 11-25-2024

I set up an account for my elderly mother so she could use a simple burner phone in case of emergencies. The burner phone does not receive text messages. When I try to sign in to My Account (on the App and on the web) I get a code sent to my cell pho...

terttu · 10-02-2024

I selected eSIM when choosing my subscription, not realizing that my device does not support eSIM. Now I am being asked (by the app) to confirm the activation with a PIN that is being sent to the that is supposedly now 'linked' to the device that doe...

terttu · 10-02-2024

I already have a physical SIM and I had already opened a ticket for Support. I just got a text from them confirming what you mentioned. I will wait for Support to make the switch to the physical SIM. Thanks for the reply.

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Re: eSIM Confirmation