I have been trying to change my authorized payment method to a different credit card from the one I originally subscribed with but it won't accept my payment and restart my subscription. So now I have no working phone to make or accept calls.
Thank you for trying to help. I did switch to the app but still had the same problem over and over again. I finally ended up having to send a ticket. Hoping I hear back from someone sooner than later!
Thank you. After trying everything else, I finally did end up doing this. I just hate that I could possibly still have to go another full day without a working phone before getting a reply.