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Trying ot log in to pay my bill because I can't find the email. It confirms by sneding a number to my phone & then glitches & just asks to do it again so I can't get into the accoutn section or passed this to pay my bill. Could use some help please!

I need to speak to a human from Public Mobile immedeitly please. I already paid & my e-sim hasn't activated. Everytime I try to use anything it asks to send a code to the number that hasn't been activated. I need a human to activate the number I just...