I recently upgraded my plan to 50 GB and 5G, effective July 25, 2024. My plan is showing the 50 GB, however my service is still LTE instead of 5G. How do I contact someone to get this resolved?
Thank you so much for all the responses. They were all very helpful. I realize now my phone does not support 5G. Does anyone know why I only have the option of 3G or LTE…. And not 4G? I can confirm I am in an area with 5G access.
I have an iPhone 11 Pro. I just checked Settings/cellular/cellular data settings, and it only has the option of LTE or 3G, under roaming. Is there another place to check?
