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Ken420

How do I redeem the points I earned? Is it through the app or website? Do I have to wait until I’ve earned so many before im able to redeem them?

Ken420

I recently subscribed to the new $34 promotional plan that gives 50gb of data, messaging and calling. The data is working fine but I am unable to text or call. In my phones settings my provider still says Roger’s and is inactive. How do I get it to c...

Ken420

@softech thank you! I am new here as you can tell and that pretty much covers all the basis for this topic. Helps a lot take care eh. 

Ken420

Have you tried calling or emailing an agent and seeing if they can do that for you?

Ken420

Yes, I was connected to both, public mobile and Roger’s at the same time. I figured out the problem and got it working. I had to turn off my primary SIM card in my phone settings so it’s only running off public mobiles network. Thank you Will.

Ken420

Yes I did that already. I figured out what the problem was. I had to manually go into my settings and turn off my primary SIM card so my phone is running just off the eSIM now. Thank you for your time Batman!

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