Hi, I ordered a new account with an eSIM 2 days ago. I tried to install it on my phone, but I got an error message saying that it was expired. My phone supports the installation of an eSIM. Is there a way for me to get a new one?Thanks!
Okay so I got a physical SIM and then got a notification that it was not compatible with the device. It turns out that the device was locked to T-Mobile (a US company), and this might have been what caused the issues with the eSIM as well. I unlocked...
I would love to, but I am locked out of ordering replacements through Public Mobile because it asks for a verification code via text message through my PM number...which I can't access because the eSIM won't install...
Okay, great to hear! Do you know if an eSIM from Telus/Koodo would work with a PM account? I currently have a physical SIM for a US phone account, and I would like to keep access to that for a little longer while I sort things out.
