To save a massive exodus make the plans available to new customers available to existing customers. You will retain a tonne of customers if you do so. Give us a reason to stay.
I will give it a little to see if they retract any of these decisions or offer better plan options to long-time customers. If they don't, I will sign up for Fizz's $29/month for 20GB at 4G speeds with a $14.50/month discount for the first 6 months.
Can anyone explain why a new customer gets a better plan than long-time customers? With the change in points, our monthly bill will be higher than someone who signs up today.
Well, the going rate for 20GB 4G plans is $29/month. As a long-time customer, I cannot get that with Public Moblie but new members can? Does that make any sense? I guess I will go somewhere else.