Same thing just happened to me on August 20, 2024. Did you ever sort your May double-payment sorted out with Public Mobile? If so, I would appreciate information about how to do so. Thank you.
So, Pubic Mobile charged me twice on the same day and for the same amount in August. Public Mobile's AI chatbot was completely useless. It could not understand the simple concept of "double-billing". A Public Mobile customer service agent told me to ...
The charges appeared on my printed monthly statement which does not normally show pending charges. Thank you for the info. I have submitted a ticket. Fingers crossed ...
