My rewards are gone too. I got charged $30 instead of $20.My rewards were:Autopay reward $2Loyalty $5Refer-a-friend $3Plan is $30, minus rewards it's $20 plus HST.The old rewards didn't get converted and didn't get applied.
I see 5 Welcome points - but it's a one-time gift. I don't see anything reflecting my $5 loyalty reward being converted to any points. It appears we have to start earning loyalty points from scratch.
