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JossRicher1 · 11-26-2025

Hi,I purchased a physical SIM card thru the PM website a few days ago. (This is to replace my wife's card as her iPhone says it can't find the SIM card anymore. My wife is also a PM subscriber.)My statement shows that the payment went thru, but I was...

JossRicher1 · 01-30-2024

I paid for a 3-month 4G/60GB subscription ($102) back in the fall. I downgraded it to a month-by-month 3G/1GB subscription ($25) at the end of the 3-month period, but not before the 4G/60GB automatically renewed for another 3 months (missed the cut-o...

JossRicher1 · 01-30-2024

Thank you. I followed your advice private messaged the CS agent, hoping they can help in some way. Thanks for clarifying the process for me--lesson learned. 

JossRicher1 · 01-30-2024

Thanks. So, is there a way for me to hop back on the faster 4G/60GB subscription that I paid for anyway, so that I can at least take advantage of it? Or would my attempting to do so compound the problem and lead to further expenses and complications?...

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Trying to get new SIM card I purchased thru PM website

Paid for two concurrent subscriptions, looking for credit for the cancelled one

Re: Paid for two concurrent subscriptions, looking for credit for the cancelled one

Re: Paid for two concurrent subscriptions, looking for credit for the cancelled one