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YS19
Good Citizen / Bon Citoyen
since
01-15-2024
03-16-2026
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Access my account
03-16-2026
I cannot see my account in the web. Cannot open the app, said the app is under maintenance. And cannot see my public Points.
Accessing my account
03-16-2026
I did sign into my account in the webpage but cannot see my account. Nothing happens after clicking on My Account. How can be solved?
Opening the mobile app
03-16-2026
After a while, I tried to log into my mobile app but it said the app is under maintenance. What is the problem?
Subscription Discontinuation
01-16-2024
How can I stop my subscription with PM and switch to another provider?
Activation
01-16-2024
I bought a SIM card from a Telus store and tried to activate it. It is more than 20 minutes that the app stops at step 3. What should I do? Thanks.Also does the service is a prepay service? How can I pay?
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Re: Activation
01-16-2024
Thanks.
Re: Line Transfer
01-15-2024
Thank you for the detailed procedure. I will need to download the PM app first.
Re: Line Transfer
01-15-2024
Thanks but I want to port the number to Public Mobile and not Koodoo.
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