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test11 · 07-05-2018

So I'm currently switching from a 90 day to a 30 day plan, set to change on my next renewal date. On my self serve overview page, it says my next payment due date is Jul 26, but on my plan & add-ons page it says my plan will switch on Jul 27th. Now I...

test11 · 05-03-2018

I'm on the iPhone 6s and was wondering if there's a way to set my caller ID for incoming calls to show the phone number rather than name? I'm just better with numbers than names For example, now I'm seeing "John Smith" on the incoming call display ra...

test11 · 12-12-2017

The user of the account is absent for half a year and I have planned to make a payment once every 90 days to avoid deactivation. However, when I log in, it is telling me I have 30 days after suspension before the account gets deactivated. Can someone...

test11 · 09-13-2018

I'm getting that right now - have been for the past 2 hours (that's when I noticed). I was able to make an outgoing call to a Koodo user, but not other providers. People from other providers are sometimes able to call me.

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Switching plans on renewal date

Call display rather than name display

Account deactivation 30 days instead of 90 days

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