This is the case for me! I think they should at least give me the 5gb that others who were on the $15 plan prior to the Rewards points program switch got. But they removed the 240gb and did not add the 5gb. Just as u said. I do have some banked bonus...
My plan just renewed and They removed the 240gb bonus. Their reasoning is that the $15 plan only gets 5gb bonus or something like that. So our plan did not work
this is my exact plan, especially as I am switching to work from home exclusively for the next 6 months and I have wi-fi at home like most people and have never used up more than 1 GB of data per month except when I was moving. In the fine print it s...
this makes zero sense to me. I understand that they are only offering the $21 plan to new subscribers but why would they refuse to give a plan that costs ($21) more to someone who is on a cheaper plan ($15)? where is the business sense in this ?Also,...
i pre-emptively asked if I can switch my plan to the $15 one and keep my 240GB data bonus and the agent replied yes. Taking a screenshot of it just in case