I received a response to my support ticket and a customer representative said that we will be keeping our current Old Rewards system even after switching plans. It appears the only way to use the new Points system is to manually select/opt-in via the...
You will have to go to this webpage -> https://www.publicmobile.ca/en/bc/get-help and click on the button that says "Start a chat" (under the "Chat with us" heading). You will talk to a bot who will confirm your account. Afterwards you can type "talk...
I also received this offer via text and wanted to check if it would kick me out of the Old Rewards system if I decided to respond with "YES." Glad to hear that it doesn't - but I sent to a support ticket to double-check as well
