Its not a sim issue, I'm a tech expert. The port is only half ass complete, I'm able to phone her with my public mobile phone, she can phone out, but other networks can't phone her. I've tried explaining this but the reps don't have enough comprehe...
I removed the old sim, her old phone account cancelled as we've been trying to deal with it on the other end. Its a **bleep** show now. and the phone number is ACTIVE on her current public mobile phone.
I don't know why I recommend anyone go with this company, I recently had my mom transfer her number to PM and it was caught in a porting issue, and now they can't even read my issue and respond to it. The number comes up on her profile, but certain...
I'm dealing with the same issue with my mom, we ported it said it was good except now she can only receive phone calls from people on the telus network. I'm trying to help her remotely and they need all this verification **bleep** to even look at it...