Should I choose to upgrade my subscription,a) Will any rewards applied to my subscription still be there?b) Will the two $2 discounts still apply every month?
This tells me they're using virtual machines. They may need to bring down some machines (if configured that way) to add CPU or RAM. They probably have enough I/O bandwidth. That's not usually a problem with hosted VMs.If they're running this in the c...
Automatic payments help. You can either schedule this through Public Mobile or set up a recurring payment schedule with your bank. Saves a lot of grief.
Their website is slow. Probably a database starved for resources. I work in the IT business, have been for approaching 50 years, and have seen this many times before. One or more of their machines are starving for resources (CPU, I/O bandwidth, or me...