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I need to cancel my accountwhen I try to sign in to my account, it recognizes my name and asks me to set up my subscription? I’ve been a customer for years. I need my account number to port my phone number. I just want out of public mobile please hel...

Im trying to manage my account.I originally wanted to change the email associated with my account, went through the process to confirm my current email and changed my password.when I sign in now to change my email I get recognized by name but get stu...