In case anyone sees this and ran into the same problem I did; the link to follow up on support tickets in the app takes you to the community account inbox which is different from where your tickets will be.To get to the right inbox, you need to log i...
I'm a little lost on the message centre and the FAQ/chat bot hasn't helped.I first used the chatbot and it directed me to submit a ticket 2 hours ago, which I did. I haven't heard back, so opened that chat again in case I missed a response.The chatbo...
