Hi, I am a new customer, trying to activate eSIM, keeps giving me an error message, when I try to submit a ticket I get an error message for that. How am I supposed to get help? I have cleared my browser history and refreshed as suggested. Very f...
Thank you for getting back to me. I did use the app and followed the directions, then I got an error. I have tried to follow the starting a ticket process and received an error there as well. Thanks again.
Hi hTideGnow, thank you for getting back to me. I have an iPhone 12 Pro. I got the welcome email and the QR code, I scan it and get an error "Unable to activate eSIM". When I try to submit a ticket I get an error. The chat told me to refresh my b...