This is a serious load of crap. I would bet every one of your loyal customers that have been with you for years as I have are going to lose out because of this. You are making a mistake so please reconsider.
Ya, I am really not onboard with this. I have been a customer for 5 years and I build up my credits to put towards my monthly bill. I currently have three accounts with you. One for me, one for my wife, and one for my daughter. If my bill goes up bec...