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Hayward · 03-04-2018

That's the message I get when tying to change my sim card at https://selfserve.publicmobile.ca/Overview/plan-and-Add-ons/change-sim-card/Is this a problem with the PM website or with the sim card? I've been with PM before, and I just logged into my ...

Hayward · 11-03-2017

I think this knowledge base article about setting up data APN needs to be updated. It says: How do I setup the APN on my Apple device?Locate your APN settingsTap ‘Settings’Tap ‘Cellular’Tap ‘Cellular data network’But you can't go from Cellular to Cel...

Hayward · 11-01-2017

Hi all, i’m new here, thinking of switching over to PM maybe. Silly question: promotions are only for non-PM subscribers? If you’re already with PM, there is no way to take advantage of them, right? I’ve heard that there is no way to find out from PM...

Hayward · 03-04-2018

Thanks.

Hayward · 03-04-2018

Thanks will13am. It might be "suspended" this is the message I see in overview: "Please disregard this message if you have enough funds in your balance or are on AutoPay. Your account has been suspended. Make a payment to reactive your current plan" ...

Hayward · 11-03-2017

This has never happened before, only after i switched to PM, that's why I think it has to do with PM. After the restart the phone renegotiates the data connection params anew, it could have cleared a condition that was preventing it to get on LTE.

Hayward · 11-03-2017

This happened to me as well just now on an iPhone 8+. An iPhone 6s was still showing LTE though. After I've restarted mine, it shows LTE again. This must be a PM issue, never happened here with my previous provider.

Hayward · 11-03-2017

Thanks for the thread. gishan.net also lists cellular data and MMS but my settings don't have those. Hmm. Maybe they disappeared in the latest OS version, don't know.

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"Sorry, the SIM card number is invalid or already in use. Please try again or order a new SIM card"

knowledge base article about setting up data APN needs to be updated

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Re: "Sorry, the SIM card number is invalid or already in use. Please try again or order a new S

Re: "Sorry, the SIM card number is invalid or already in use. Please try again or order a new S

Re: 4G stopped working - only connects to 3G

Re: 4G stopped working - only connects to 3G

Re: knowledge base article about setting up data APN needs to be updated