Community

bilal · 08-25-2015

I believe when one contacts the support via web form, there should be a ticket # generated and provided to ensure: Acknowledgement of the service requestEasier issue tracking on PM's side, you can use analytics to assess issue trends, common occouran...

bilal · 08-16-2015

In order to increase the number of people surfing our community portal, thus allowing, faster community responses, should we start up a lounge section of some sort?

bilal · 08-05-2015

Why are text messages to special services like CAA, AEROPLAN considered international? Case in point, I tried to send a text message to AEROPLAN's subscription service at 27767 and got the following reply:Public Mobile here. Sorry we do not offer tex...

bilal · 05-08-2019

In this case, then, Public is purposely downgrading the experience based on some QoS (Quality of Service) setting?

bilal · 05-08-2019

Is this a Telus issue or just PM issue? Seems to be an over-congested network, based on recent growth on Telus network (Telus, Public, Koodo).

bilal · 11-22-2015

Unfortunately, I want my plan changed from 90 days to 30 days. It was supposed to happen as it was scheduled but it hasn't. Now my number is inactive.

bilal · 11-22-2015

Will plan changes and autopayments be OK? I have requested a plan change over email and my autopayment is tonight. I hope I don't loose my number this way.

bilal · 10-25-2015

I've truly enjoyed my windows phone from blu. It recently got the updated OS as well. It's just the availability of apps.But ui is one of the best for mobile platforms. If Microsoft keeps this up, they can tip over the crucial critical mass curve.

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Support Ticketing System

Lounge/Gadget/Tech Section in the communities for improving engagement etc

Sending SMS to special numbers/offers

Re: [Resolution In Progress] Dropped calls issue

Re: [Resolution In Progress] Dropped calls issue

Re: Our system will be down Saturday Nov 21st 10:00 pm(EST) to Sunday Nov 22nd at 9:00 am (EST)

Re: Our system will be down Saturday Nov 21st 10:00 pm(EST) to Sunday Nov 22nd at 9:00 am (EST)

Re: Anyone getting the Lumia 950 or 950XL?