it wasn't a chatbot, there was an option to speak to a live agent, and they told me to messaged the technical team through the community post forum, hence I am here. its a new sim out of the box. hope that makes sense! thanks should I ask for a reimb...
I did, from the back of the sim and the card itself which the sim came in with. it was directly from public they mailed the sim, it should be working I guess
hi its a completely new SIM card I just got, right out of the box. I entered the digits but its says invalid. reached out to cs and they said to make a community post. I got it through a friend who told me about public mobile and gave me the SIM card...
