Thanks for all the quick responses. Support was able to handle the SIM swap but that unfortunately did not resolve the issue. The real issue was that the phone was actually not unlocked. I have unlocked a phone with Rogers 4-5 times over the past sev...
I click resend code and and it only gives me the option for text or voice. I clicked that button 5 times in a cycle and then it just goes back to the login page.
The issue is that my phone died and I have moved the sim card to another phone but it won't activate. I also therefore can't get the 2FA 6 digit code when I try and log in with that account.