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can you please help to reimburse the 10 dollars charged on me for ordering a sim card online which takes forever to receive / shortened my usage period from 1 month to less than 3 weeks? I want to go to the telus store and pick one myself. I was told...

hi,it says 2 business days to receive the sim card, but it's been more than a week now. My service should be 1 month but is actually less than 3 weeks. I want to change the option to pick up in person. But I don't want to pay another 10 dollars for t...